U Wellness ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website (uwellnesspa.com) and our services, how we use it, and the choices you have.
Information We Collect
- Information you provide: when you book an appointment or contact us, we collect details such as your name, phone number, email, and appointment preferences, as well as any messages you send through our chat assistant or contact channels.
- Payment information: appointment deposits and payments are processed by our booking provider, Square. We do not store your full payment card details.
- Information collected automatically: like most websites, we automatically receive certain data such as your IP address, browser and device type, and the pages you view. This is collected using cookies and similar technologies, including the Meta (Facebook) Pixel and Conversions API.
Cookies & Tracking Technologies
We use cookies and tracking tools — including the Meta Pixel and Conversions API — to understand how visitors use our site and to measure and improve our advertising. These tools may share limited event data (such as page views or booking interest) with Meta Platforms, Inc. You can control cookies through your browser settings, and you can opt out of personalized advertising through Meta's ad preferences.
How We Use Your Information
- To schedule, confirm, and manage your appointments;
- To respond to your questions and messages;
- To operate, maintain, and improve our website and services;
- To measure and improve our marketing and advertising;
- To comply with legal obligations.
How We Share Information
We share information only with service providers who help us operate our business — including Square (booking and payments), Meta (advertising measurement), our website hosting provider, and the AI provider that powers our chat assistant — and when required by law. We do not sell your personal information for money.
Data Retention
We keep your information only for as long as needed to provide our services and for the purposes described above, or as required by law.
Your Choices
You may request access to, correction of, or deletion of your personal information by emailing us at the address below. You can manage cookies in your browser and opt out of Meta personalized advertising through your Facebook settings. Depending on where you live, you may have additional rights under applicable law.
Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
Third-Party Links
Our site may link to third-party services (such as Square or our social media pages). We are not responsible for the privacy practices of those services.
Changes to This Policy
We may update this policy from time to time. The "last updated" date above reflects the most recent version.
Contact Us
For any privacy questions or requests, contact us at uwellness210a@gmail.com, call 718-888-0310, or visit us at 41-60 Main St #210A, Flushing, NY 11355.
優美養生館（以下簡稱「我們」）尊重您的隱私。本政策說明我們透過網站（uwellnesspa.com）及服務所收集的資訊、使用方式，以及您可行使的選擇。
我們收集的資訊
- 您提供的資訊：當您預約或聯絡我們時，我們會收集您的姓名、電話、電郵、預約偏好，以及您透過線上助理或聯絡方式傳送的訊息。
- 付款資訊：預約訂金及付款由我們的預約系統 Square 處理，我們不會儲存您完整的信用卡資料。
- 自動收集的資訊：如同多數網站，我們會自動接收部分資料，例如您的 IP 位址、瀏覽器與裝置類型、瀏覽的頁面等。此類資料透過 Cookie 及類似技術收集，包括 Meta（Facebook）像素與轉換 API。
Cookie 與追蹤技術
我們使用 Cookie 及追蹤工具——包括 Meta 像素與轉換 API——以了解訪客如何使用本網站，並衡量與改善廣告成效。這些工具可能會與 Meta Platforms, Inc. 分享有限的事件資料（例如頁面瀏覽或預約意向）。您可透過瀏覽器設定管理 Cookie，亦可在 Meta 廣告偏好中選擇退出個人化廣告。
我們如何使用您的資訊
- 安排、確認及管理您的預約；
- 回覆您的問題與訊息；
- 營運、維護及改善本網站與服務；
- 衡量並改善我們的行銷與廣告；
- 遵守法律義務。
我們如何分享資訊
我們僅與協助我們營運的服務供應商分享資訊，包括 Square（預約與付款）、Meta（廣告成效衡量）、網站主機供應商，以及支援線上助理的 AI 供應商，並於法律要求時分享。我們不會為金錢利益出售您的個人資訊。
資料保留
我們僅在提供服務所需的期間、或法律要求的期限內保留您的資訊。
您的選擇
您可透過下方電郵要求查閱、更正或刪除您的個人資訊。您可於瀏覽器管理 Cookie，並透過 Facebook 設定退出 Meta 個人化廣告。視乎您所在地區，您可能享有其他法定權利。
資訊安全
我們採取合理措施保護您的資訊。惟任何傳輸或儲存方式皆非絕對安全，我們無法保證百分之百的安全性。
兒童隱私
本網站及服務並非針對 13 歲以下兒童，我們亦不會在知情下收集其個人資訊。
第三方連結
本網站可能連結至第三方服務（如 Square 或社群媒體）。我們不對這些服務的隱私做法負責。
本政策的變更
我們可能不時更新本政策，上方「最後更新」日期即為最新版本。
聯絡我們
如有任何隱私相關問題或請求，請電郵 uwellness210a@gmail.com、致電 718-888-0310，或親臨 41-60 Main St #210A, Flushing, NY 11355。